Terms of Service

By creating an account or using My Docora at mydocora.com, you agree to these terms. If you do not agree, please do not use the service.

Health information only

My Docora provides general health information and explanations of your reports using AI. It is not medical advice, diagnosis or treatment, and it does not create a doctor–patient relationship. AI can make mistakes. Always talk to a qualified doctor about your health and before changing any treatment. If you think you have a medical emergency, call your local emergency number immediately.

Your account

• You must be at least 18 years old, or have a parent or guardian’s permission.
• Give accurate information and keep your sign-in details secure. You are responsible for activity on your account.
• Tell us promptly at support@mydocora.com if you think your account was accessed without permission.

Your content

You own the reports and information you upload. You allow us to process them to provide the service to you, as described in the Privacy Policy. Only upload information you have the right to use.

Acceptable use

• Do not misuse the service, attempt to break or overload it, or try to access other people’s data.
• Do not use it to harm others, or for unlawful purposes.
• Do not rely on it for emergencies.

Plans and payments

My Docora has a free plan with a daily message limit and paid Pro plans ($5 per month or $50 per year, in US dollars). Payments are processed by Stripe and renew until you cancel. You can manage or cancel your plan from the Plans page. Prices and limits may change with notice.

Availability

We work to keep the service running but do not promise it will always be available or error free. We may change or stop features.

Limitation of liability

To the fullest extent the law allows, the service is provided “as is”, and My Docora is not liable for decisions you make based on its information or for indirect or consequential losses. Nothing in these terms limits rights that cannot be limited by law.

Ending your account

You can stop using the service and delete your data at any time. We may suspend or close accounts that break these terms.

Changes

We may update these terms. If you keep using the service after a change, you accept the new terms.

Contact

Questions: support@mydocora.com.